The Air Travel Design Guide is a guidebook for airport stakeholders, designers, and air travel enthusiasts, which describes the design of artifacts, spaces, and systems that impact the passenger experience of air travel.
The project is an analysis of the toolkit of tactics deployed by airports and airlines to guide passengers along. It catalogs a range of artifacts that passengers interact with during air travel: 1) documenting the design decisions embedded within them, 2) identifying their impact on passenger perception, and 3) speculating on alternative scenarios for design and passenger interaction.
The Air Travel Design Guide represents the culmination of the first phase of research within the Future of Air Travel project (an LDT focus project) at the Harvard Graduate School of Design.
Visit the guide: https://airtraveldesign.guide/