RESPONSIVE ENVIRONMENTS & ARTIFACTS LAB Harvard University - GSD

On Flying

The Toolkit of Tactics That Guide Passenger Perception

Ongoing Work, 2019-

There was once a time before flying became ordinary. 

Consider Icarus, pasting those sticky wings on, / testing that strange little tug at his shoulder blade, / and think of that first flawless moment over the lawn… Admire his wings!” – Anne Sexton

This yearning for flight is a familiar, universal human longing – but one could be forgiven for forgetting that. Flying became mundane at some point, both historically and personally; historically, as airplane travel became much more accessible as a mode of transportation, and personally, as we outgrow our individual childhood dreams of flying. Our cultural perception of air travel is far more ambivalent today, tinged with unease and anxiety. No longer do we begin with “Consider Icarus,” but rather we ask “is the air travel experience inherently unpleasant?”

The Responsive Environments and Artifacts Lab (REAL) is interested in describing and quantifying the effects of different architectural and physical elements on the passenger experience, and in analyzing the habits and rituals that people form to respond to these design decisions. In this book, we catalog each artifact that passengers interact with during air travel to understand 1) what are the driving factors of their design, and 2) how passengers experience it, and 3) whether a mismatch happens. These are interspersed with explorations of key themes and phenomena experienced by the passengers. Each entry includes relevant studies, published research, and experiments by others, and is meant as an starting point for further exploration by interested designers.

It is a catalog of the toolkit of tactics deployed by airports and airlines to guide passengers, in order to rethink how to design the human experience of air travel.  

 

For inquiries contact: Humbi Song, hsong1@gsd.harvard.edu

Research Team: Humbi Song, Zach Seibold, Isa He, Oliver Luo, Allen Sayegh

Laboratory for Design Technologies

 

On Flying
ARTIFACTS, BUILDINGS
On Flying
Twinkle
ARTIFACTS, CITIES
Twinkle
PULSUS
ARTIFACTS, CITIES
PULSUS
Technological Longevity
Eye tracking
ARTIFACTS, CITIES
Eye tracking
REAL Cities Bergamo 2035
CITIES
REAL Cities Bergamo 2035
Medium Matters
ARTIFACTS, CITIES
Medium Matters
Chroma
ARTIFACTS, BUILDINGS, CITIES
Chroma
SELF-DRIVING CAR EXPERIENCES
CITIES
SELF-DRIVING CAR EXPERIENCES
ARTIFACTS, BUILDINGS, CITIES, LANDSCAPES
Domus Innovation 2018
ARTIFACTS, BUILDINGS, CITIES
Technological Forecasting & Social Change
SENSORY EXPERIENCE AND THE CITY
ARTIFACTS, CITIES
SENSORY EXPERIENCE AND THE CITY
ARTIFACTS, BUILDINGS, CITIES, LANDSCAPES
PULSUS opening reception
Adaptive Light Control System
ARTIFACTS, BUILDINGS
Adaptive Light Control System
Biological Foraging
ARTIFACTS, CITIES
Biological Foraging
EMOTION CHOREOGRAPHY
ARTIFACTS
EMOTION CHOREOGRAPHY
ARTIFACTS, BUILDINGS, CITIES
The Future of Shopping
SMART CITIES AND URBAN GLITCHES
CITIES
SMART CITIES AND URBAN GLITCHES
BLURRING BOUNDARIES
CITIES
BLURRING BOUNDARIES
A Hole in the City
ARTIFACTS, CITIES
A Hole in the City
Driwin
ARTIFACTS, CITIES
Driwin
FOOD SYSTEMS
CITIES
FOOD SYSTEMS
Augmented Environments
City beats
ARTIFACTS, CITIES
City beats
Proxemics
ARTIFACTS
Proxemics
RES ENV 2016 FINAL REVIEW
ARTIFACTS, BUILDINGS, CITIES, LANDSCAPES
RES ENV 2016 FINAL REVIEW
MIRAGE X
ARTIFACTS, LANDSCAPES
MIRAGE X
WAITING SPACES
ARTIFACTS, BUILDINGS
WAITING SPACES
Responsive Technologies
On Points
BUILDINGS
On Points
Shadow Switch
ARTIFACTS, CITIES
Shadow Switch
Signs of NY Chinatown
BUILDINGS, CITIES
Signs of NY Chinatown
SEAMLESS MOTION
ARTIFACTS, CITIES
SEAMLESS MOTION
Mobile Information Unit
ARTIFACTS
Mobile Information Unit
RES ENV 2016 FINAL REVIEW
Bergamo eMotion 2016 Design Workshop
CITIES
Bergamo eMotion 2016 Design Workshop
Chris Bangel in conversation with Allen Sayegh
STAR LABYRINTH
LANDSCAPES
STAR LABYRINTH
REFLECTED LIGHT CLOUD
BUILDINGS
REFLECTED LIGHT CLOUD
BG 2.035 Exhibit
ARTIFACTS, CITIES
BG 2.035 Exhibit
Crowd sourcing perception
ARTIFACTS, CITIES
Crowd sourcing perception
Inversion Experiments
ARTIFACTS
Inversion Experiments
ONE [UNIVER]CITY
CITIES
ONE [UNIVER]CITY
RES ENV 2015 FINAL REVIEW
Genome 2015 FINAL REVIEW
Adopt a crop
ARTIFACTS, LANDSCAPES
Adopt a crop
Synthetic Mudscapes
LANDSCAPES
Synthetic Mudscapes
Body-centric Interaction
PNEUMATIC WINDOW SYSTEM
ARTIFACTS, BUILDINGS
PNEUMATIC WINDOW SYSTEM
Maker Sphere
ARTIFACTS, CITIES
Maker Sphere
BETTENCOURT LECTURE
Food portals
ARTIFACTS, BUILDINGS
Food portals
On Food and Glitches
Uncork
ARTIFACTS
Uncork
Land Printing and Sediment Modeling Infrastructures
LANDSCAPES
Land Printing and Sediment Modeling Infrastructures
[HI]STORY TELLING
BUILDINGS, CITIES
[HI]STORY TELLING
BG 2.035 @ ILAB
BG 2.035 @ ILAB
iGARDEN
ARTIFACTS, LANDSCAPES
iGARDEN
AGE IS NOT A #
ARTIFACTS
AGE IS NOT A #
Dynamic daylight control
ARTIFACTS, BUILDINGS
Dynamic daylight control
ALIVE Exhibit @ INVIVIA
ALIVE Exhibit @ INVIVIA
We heart harvard
CITIES
We heart harvard
MILLIFLUIDIC DISPLAY SYSTEM
ARTIFACTS, BUILDINGS
MILLIFLUIDIC DISPLAY SYSTEM
UBfit
CITIES
UBfit
T-SWAP
ARTIFACTS, CITIES
T-SWAP
The mind and the city
THE GAZE
ARTIFACTS, BUILDINGS, CITIES
THE GAZE
Responsive Environments Field Trip 2014
Responsive Environments Field Trip 2014
Responsive Environments Final Review 2014
Responsive Environments Final Review 2014
SMARTER CITIES Final Review 2014
SMARTER CITIES Final Review  2014
H2.0
ARTIFACTS
H2.0
Adaptive Environments
COME TO QUARENGHI
CITIES
COME TO QUARENGHI
GROWin BERGAMO
LANDSCAPES
GROWin BERGAMO